Shipping policy

Welo Limited

Last updated: July 7, 2026

Thank you for shopping with Welo Limited. Please read our shipping policy carefully to understand how we process and deliver your orders.

Shipping Coverage

We currently ship only within the United Kingdom. Unfortunately, we are not able to process or fulfil orders shipped to addresses outside the UK at this time.

Shipping Cost

We offer free shipping on all orders shipped within the UK. No minimum order value is required.

Handling Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once your order has been processed and dispatched, delivery typically takes 3–5 business days.

Please note that total delivery time = handling time + shipping time, meaning you can expect to receive your order within approximately 4–8 business days from the date your order is placed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with any available tracking information so you can follow your delivery.

Delays

While we do our best to meet the estimated timeframes above, occasional delays may occur due to high order volumes, courier issues, weather conditions, or other circumstances beyond our control. We appreciate your patience and will do our best to keep you informed if a significant delay affects your order.