Contact us

We'd love to hear from you! Whether you have a question about your order, need help with a product, or just want to say hello, our team at Welo is here to help.

Get in Touch

📧 Email: Support@welol.shop 🌐 Website: https://welol.shop/

We aim to respond to all enquiries as quickly as possible, typically within 24-48 hours on business days.

Our Address

Welo Limited 41 Devonshire Street, Ground Floor, Office 1 London, United Kingdom W1G 7AJ

Company Number: 13448947

Before You Reach Out

For faster help, please check our FAQs page,  many common questions about orders, shipping, and returns are answered there.

If you're contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you quickly.

Business Hours

Our support team is available Monday-Friday, excluding UK public holidays. Messages received outside these hours will be answered on the next business day.


Thank you for choosing Welo, we look forward to hearing from you!